1.Can i have samples to test ?
RE: Yes,sure. Welcome to order samples for evaluation before bulk order.
2.what’s the payment methods you can accept ?
RE: We can accept multi payment routes in order to be more flexible and convenient for our customers all over the world,Western Union,Paypal,T/T,L/C.But generally the standard payment methiod is T/T for bulk orders,30% T/T in advance,balance
70% before shipment The bank information is written in the PI.
3.What’s your shipping method ?
RE: UPS, DHL, Fedex, TNT or Shipping by Air,by train(for Europe) or by sea for option.
4.What’s your main product line is made ?
RE: We focus on intelligent industrial LED luminaires,so our main products includes Electronic Ballast T8/T6 LED light tube,LED flood light,LED high bay,LED tri-proof light,LED street light.
5.Does Dualrays have the ability to do independent and development ?
RE: Our engineer department have 12 people. We have the research and development capabilities. We also collect regularly each customer feedback. We have product improvement and new product development. We also hold monthly new product launches.
Thank you for your using Dualrays LED luminaires, we regards quality first as our marketing philosophy from the design and package of all our
products,we here declare that all of our products are tested by professionals and obey strict quality standards,we have professional after-sale
service team to follow our customers,we promise that when you find any quality problems caused by the products quality itself within its
guarantee period,you can contact us freely. When confirmed by the QC Department, we will immediately help you to exchange or
maintain products for free.Shenzhen Dualrays Optoelectronics Co., LIMITED. will serve you with heart and soul!
